Uber introduced the plan in late February in partnership with Reliance General Insurance. One of the biggest challenges for Mumbai residents today is maneuvering through its dug-up main and internal roads, especially while riding to the airport to catch a flight. Frustrated commuters often react with either road rage or humor.
The situation has become so critical that the Brihanmumbai Municipal Corporation (BMC), currently working on 701 kilometers of roads, recently halted new excavation projects to minimize disruptions to public movement.
Uber’s Missed Flight Connection Cover Offers Relief Amid Mumbai’s Riding and Traffic Woes
To placate on-the-edge passengers, cab aggregator Uber has allowed compensation of up to ₹7,500 when they miss a domestic or international flight due to delays on the road under the ‘Missed Flight Connection Cover’. Additionally, the aggregator also promised OPD and medical costs incurred in cases of accident
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Uber rolled out the plan from the end of February, after collaborating with Reliance General Insurance. Sources in Uber have told HT that the step was taken after cab drivers expressed their reluctance to take rides to the airport where reaching on time is crucial. “At just ₹3 extra per ride, Uber is offering coverage to its passengers,” HT learnt from Uber sources.
Leaders of the Maharashtra Rajya Rashtriya Kamgar Sangh (MRRKS), a conglomeration of drivers working for aggregator cabs, said, at a meeting held last week, drivers expressed their anxiety over spontaneous arguments and abuse purportedly hurled at them by passengers when they fail to reach the airport on time because of thick traffic caused due bad roads.
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