A Turkish user experienced permanent hearing loss after Samsung Galaxy Buds FE exploded during use. The incident, shared on Samsung’s Turkey forum, has raised safety concerns about the company’s latest earbuds, echoing memories of the Galaxy Note 7 battery controversy.
The user claimed that the earbuds exploded while being used by his girlfriend, causing immediate and irreversible damage to her hearing. Following the explosion, the user took the damaged product to Samsung’s technical service, seeking an explanation and resolution. However, Samsung’s response was minimal, offering only a replacement pair of earbuds, which the user found deeply unsatisfactory given the severity of the harm caused.
Samsung Faces Renewed Criticism Over Safety After Galaxy Buds FE Explosion
Samsung’s examination of the device did not yield any clear reasons for the explosion, leaving open the possibility that other users could face similar risks. The company has yet to issue an official statement addressing the broader implications of the incident or any steps it will take to prevent future occurrences.
The user, disappointed by Samsung’s lack of responsibility, has vowed to take further action, raising alarms about the company’s approach to safety. Critics argue that Samsung should prioritize the safety and well-being of its customers by conducting more rigorous quality control checks on its products.
This incident revives memories of Samsung’s Galaxy Note 7 fiasco, where battery explosions prompted a worldwide recall. As wearable tech advances, it underscores the critical need for strict safety protocols, especially for devices in close contact with users. Attempts to reach Samsung India for an official statement went unanswered.