IRCTC Faces Third Outage This Month During Tatkal Ticket Booking Hours

The IRCTC website suffered another outage during the crucial Tatkal ticket booking period, leaving users nationwide unable to access the platform. According to Downdetector, a website tracking online service disruptions, over 1,500 issue reports were registered around 10:12 AM IST. This incident marks the third time in December that the IRCTC website has gone offline.

Complaints on Downdetector reached their peak at around 10:12 am but showed a downward trend as the day progressed. The platform’s outage map highlighted disruptions across major cities, including Delhi, Mumbai, Bengaluru, Chennai, Kolkata, and several others.

Several users have been unable to login to the website, and for those who are able to login, are unable to book their tickets. 

A major outage was reported when users were trying to book Tatkal (emergency) tickets at 10 am.

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Many users expressed their frustration on social media

“@RailMinIndia IRCTC website is down from 10 am today , I am not able to book tatkal tickets. When I called customer care they are saying site is under maintenance, just want to ask who in this world keep site under maintenance in working hours? You need to change your IT team”, a user wrote on X (formerly Twitter).

“IRCTC down just before Tatkal booking-classic timing! Anyone else facing the same issue? #IRCTC #TatkalBooking”, another user wrote with the screenshots of site.